Shipping Policy

Order Processing Time

We aren't Amazon, so don't expect overnight or next day shipping. All orders are usually processed and shipped within 3 business days, however. During peak periods, processing time may be extended. We'll send you a shipping confirmation email with your tracking number once your order has been fulfilled.

Out of Stock Items

We offer you the ability to order items that are currently out of stock. If you order something that is out of stock, please note that all out of stock items will be processed and shipped as soon as we have the materials in-hand to make them again. All orders are fulfilled in the order they are received. If the fulfillment time will be greater than 10 business days after placing your order (which is rare), we'll contact you to let you know. After 10 business days, we can refund your order if you prefer not to wait any longer. If this applies to you, please contact us.

Local Pickup

Our business is based in Broken Arrow, OK. If you are local to the Tulsa, OK metro area and would like to pick up your order in person to avoid shipping fees, please contact us to inquire. 

Deliveries to PO Boxes and APO/FPO boxes

We ship to PO Boxes and APO/FPO addresses. However, delivery times may vary.

International Deliveries

We ship internationally to select countries. Please note that shipping fees do not include customs duties, tariffs, VAT, or other import fees. Any of these charges are solely the customer’s responsibility and may be due upon delivery. International delivery times can not be guaranteed and may vary due to customs processing times in the recipient's country.

Shipping Protection & Lost Packages

We offer optional shipping protection when placing your order. If you purchased the (optional but highly recommended) shipping protection, your order is fully covered if it is lost in transit, misdelivered, or stolen before delivery. If your tracking hasn't updated in more than 7 business days, we will investigate and reship or refund your order as needed. If so, please contact us with your order number so we can look into it.

Orders placed without the optional shipping protection are not guaranteed against loss, theft, or damage. If your package is lost in transit or the tracking info has not updated, you may need to contact the shipping carrier directly to file a claim. If the carrier confirms a mis-delivery or error on their part, we will try to assist, but resolution is not guaranteed.

Shipping Times & Shipping Delays

Please note that the automatically-generated shipping estimates usually do not include weekends or holidays. We are not liable for any carrier-related delays. If you purchased  the optional shipping protection service, please see that section above.

Incorrect Shipping Addresses

Please carefully enter and double-check your shipping information before submitting your order. We cannot refund or replace orders shipped to addresses that were entered incorrectly when the order was placed.

Carrier Delays

Any delays caused by the shipping carrier are beyond our control. If your order is delayed in transit, we can help according to the guidelines above.

Need More Help?

If you have an issue with your order or your delivery, reach out to hello@waterandbloodwear.com and let us know. We can help sort it out.